Privacy Policy

Effective Date: 27/07/2024

(Last Updated: 27/07/2024)

1. Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data Controller and Contact Information

The data controller responsible for your personal data is Pattaya Optical, with registered address at 175/10 Central Pattaya Rd, Pattaya City, Amphoe Bang Lamung, Chon Buri 20150, Thailand. If you have any questions about this privacy policy or our data protection practices, please contact us at:

Email: pattayaoptical@gmail.com
Phone: +66 (0) 9 8558 8101

3. Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

Identity Data: name, username, or similar identifier.
Contact Data: email address and telephone numbers.
Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: information about how you use our website.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

4. How We Collect Your Data

We use different methods to collect data from and about you, including:

Direct interactions: You may provide us with your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
Third parties or publicly available sources: We may receive personal data about you from various third parties, including Google Tag Manager.

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To manage our relationship with you.
To provide and improve our services.
To administer and protect our business and this website.
To use data analytics to improve our website, products/services, marketing, and customer relationships and experiences.

6. Use of Google Tag Manager

We use Google Tag Manager to manage and deploy marketing tags on our website. Google Tag Manager does not collect personal data but may trigger other tags that do. These tags may collect data such as IP addresses, user behavior on the site, and browser and device information. This data helps us understand website usage, optimize functionality, and improve user experience. For more information, please visit the Google Tag Manager Use Policy.

7. Legal Basis for Processing

We process your personal data on the following legal bases:

EU GDPR Compliance:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.

Thai PDPA (in English) Compliance:

Consent: When you have given clear consent for us to process your personal data.
Contractual Necessity: Processing is necessary to perform a contract to which the data subject is a party.
Legal Obligation: Processing is necessary for compliance with a legal obligation.
Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

8. Data Subject Rights

Under EU GDPR and Thai PDPA, you have rights in relation to your personal data, including:

Right to Access: Request access to your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data.
Right to Restrict Processing: Request restriction of processing your data.
Right to Data Portability: Request transfer of your data to you or a third party.
Right to Object: Object to processing of your personal data.

To exercise these rights, please contact us at pattayaoptical@gmail.com.

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

10. Data Breach Notification

In the event of a data breach, we will notify the relevant authorities and affected individuals as required by EU GDPR and Thai PDPA.

11. International Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

12. Geoblocking and Data Collection

As part of our security measures and to comply with applicable laws, we may implement geoblocking to restrict access to our Site and Services based on your geographical location. This may impact the collection and processing of your personal data, which we handle in accordance with our Privacy Policy. We ensure that all data handling complies with relevant privacy laws and regulations.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: pattayaoptical@gmail.com
Phone: +66 (0) 9 8558 8101